Frequently Asked Questions

Old Vogue Bell Hop

Do you rent costumes?

Yes, we do.

Do you sell costumes?

No.

How do you rent a costume?

Come in to the store, try on the costume; pay rental price and refundable security deposit.

Can you reserve the costume in advance?

Yes, just come in try on the costume, pay rental fee and security deposit,

How long can you keep the costume?

A standard rental: Pick-up costume the day before event and bring back day after. If you come in the week of your event, we do allow you take the costume. Some exceptions will apply (excluding Halloween),Exceptions are made for conventions, cruises theater groups and school plays.

Is there a cancellation fee?

Yes, we keep 50% of your rental price and return 100% of the security deposit. You have 24 hours to cancel with no pentalty,

Costumes

What if I change my mind?

A fee of $10 per costume will be charged.

Are the costumes cleaned?

Yes, after each use, costumes are washed or dry cleaned, wigs are washed, and masks and accessories are sanitized.

Do I have to clean my costume?

No.

Do I have to try on the costume?

Yes.

What sizes are the costumes?

XS - 3X (not all styles come in all sizes)

What if I lose , tear or destory a costume?

The security deposit you give will cover each piece that is rented. If a costume is torn and can be repaired a small fee will be charged.

FAQ's Continued

Old Vogue Store Front

Are there late fees for not returning costume?

Yes, a $5.00 per day late will be charged. If there is a problem, call us and we will change your  return date.

Which form of payment do you accept?

Cash, Check, Master Card, Visa, and Discover

What prices are your rentals?

Anywhere from $10 to $150 (Average $25 to $60)

Do you have children costumes?

Yes, historical and storybook characters, mostly used for school and theater productions,

Do you have baby and toddler costumes?

No.

Do you offer discounts?

Yes, we offer discount to theater companies and school drama departments.

Why rent instead of purchasing online?

Quality

You can see the costume in person, feel the quality of the fabric and try on your costume. You know what you're getting. What may look good on a screen may not fit or be the quality you want.

Reservations

You can reserve your costume for your exact event and not have to deal with back orders or late delivery.

Cost

When you rent you are paying wholesale or less and there no shipping charges

Value

You don't have to wear the same costume over and over again just to get your money's worth,

Selection

We have everything you need under one roof. We can dress you head to toe.

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